Skip to main content

Privacy Policy

Last updated: March 17, 2026

JinXinCai Printing ("we," "us," or "our") operates the website located at customprintingco.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Please read this policy carefully. By using the Site, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you interact with our Site, including:

  • Contact information: name, email address, phone number, company name, and job title when you submit inquiry forms, request quotes, or create an account
  • Business information: product specifications, order details, project requirements, and other information submitted through our quote request or contact forms
  • Account information: username, password, and profile details if you register for an account
  • Communications: any messages, feedback, or other content you send to us

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

  • Device and browser information: IP address, browser type and version, operating system, device type, and screen resolution
  • Usage data: pages visited, time spent on pages, click patterns, referring URLs, and navigation paths
  • Location data: approximate geographic location based on IP address

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze Site usage. These may include:

  • Essential cookies: required for the Site to function properly (e.g., session management, security)
  • Analytics cookies: help us understand how visitors use the Site (e.g., Google Analytics)
  • Preference cookies: remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and fulfill quote requests
  • Provide, operate, and maintain our services and platform features
  • Process orders and manage business relationships with you
  • Communicate with you about products, services, promotions, and updates (you may opt out at any time)
  • Improve the Site, including analyzing usage trends and optimizing content and user experience
  • Detect, prevent, and address technical issues, fraud, or security breaches
  • Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

  • Service providers: We may share information with trusted third-party vendors who assist us in operating the Site, conducting business, or providing services to you (e.g., hosting providers, email services, analytics tools, CRM platforms). These providers are contractually obligated to protect your information.
  • Business partners: With your consent or as necessary to fulfill your requests (e.g., sharing specifications with manufacturing partners to process a quote).
  • Legal requirements: When required by law, legal process, or governmental request, or to protect the rights, property, or safety of JinXinCai Printing, our users, or others.
  • Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit (TLS/SSL), secure hosting infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete personal information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Opt-out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly
  • Data portability: Request your data in a structured, commonly used, and machine-readable format
  • Restrict processing: Request that we limit the processing of your personal information under certain circumstances

To exercise any of these rights, please contact us at sales@ownlybrand.com. We will respond to your request within 30 days.

7. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to know what personal information we collect, request its deletion, and opt out of its sale (though we do not sell personal information). To make a request, contact us at sales@ownlybrand.com.

8. International Data Transfers

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and service providers are located. By using the Site, you consent to the transfer of your information to the United States, which may have data protection laws different from those in your country.

9. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at sales@ownlybrand.com.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of every website you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: